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Product details
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Item specifics
Brand Name KUGE
Vocalism Principle Other
Control Button Yes
Active Noise-Cancellation Yes
Communication Wireless+Wired
Volume Control Yes
Function Kids' Headphones
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Shipping & Payment
Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.Location *Estimated Shipping Time United States 10-30 Business days Canada, Europe 10-30 Business days Australia, New Zealand 10-30 Business days Central & South America 15-30 Business days Asia 10-20 Business days Africa 15-45 Business days Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shopvento.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Worldwide Shipping
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Free Returns
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Safe Payment
Buy with confidence using the world’s most popular and secure payment methods
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S***n –
Shipping fast. Packing is weak. Headphones are compact. The sound is good (not excellent). Bass isn’t enough. Sometimes he loses touch. Each earphone is magnetized to its place in the box. At me in one earphone the magnet is inverted and from contact repels, well the lid is pressed. For this price is quite good.
R***r –
The goods came very quickly. Petersburg. The promotion discounts worked. It turned out cheaper. The child is happy. Oooochen hope to work longer.
R***V –
Everything came quickly, the quality is good. Four for the difference from the picture on the site of the store, the color is just black. The photo shows. In general, not bad for such money.
R***r –
Very fast! Thank you
T***i –
Next damaged. Not working earpiece and not see her charger
O***a –
Excellent Product, am satisfied.
8***r –
Will!! To Ukhta came earlier than the term!!!! This is in Komi!! ))) I sit, test, the sound is clean, there are no bass, but it was written about it! Vo, the topic went-on a full stroke-norms comes in. In general, I recommend, I do not know who the store is, but you more sales, I first ordered here for Ali, justified
M***a –
Ordered 21.11 came 16.12 Vladivostok The box is crumpled, but the goods did not affect Earphone charged The only negative (I think that it is significant) there is no wire That’s how it works.
V***n –
Bass is not present, but for training the most
K***r –
Headphones came quickly, the store sent immediately. In color, they are purely black, without any colored overflows as in the photo. The sound is excellent. Synchronized immediately with the phone, you did not need to synchronize with each other. I’m happy with the goods, I recommend the seller.
R***r –
The goods came, everything works fine, the only color is white, although they ordered another. And so everything
J***o –
Everything arrived in order, it took 56 days to reach Central America, hearing aids do not have an impressive sound, but are functional.
A***a –
I’m approving it looks good came all right thank you very much
P***r –
I loved the product and got a lot of attention how hard the headphone box battery lasts. The sound is very good, but they work better using only one at a time.